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Northwell Earns ‘A’ Rating For Social Responsibility

Northwell Health and 12 of its hospitals have been given an “A” rating as part of the 2023-24 Lown Institute Hospital Index for Social Responsibility. The rankings, which were released today, evaluates health systems and hospitals along 53 metrics of health equity, value of care and patient outcomes using publicly-available data.

Northwell, New York State’s largest health care provider and private employer, rated 61st among 296 organizations nationwide while receiving “A” grades in value of care and patient outcomes. The health system moved up 13 spots from the prior year rankings. The Needham, MA-based Lown Institute is a not-for-profit health care advocacy organization. The Lown Institute examined more than 3,600 hospitals and 296 health systems across the United States.

“Health equity is at the heart of our mission to provide better health for all and continuously excel at providing safe, quality care that results in outstanding patient outcomes,” said Michael Dowling, president and CEO, Northwell Health. “This recognition validates that we are making a difference in the health of our patients.  The job is never complete; the drive to deliver excellent care and outcomes is ongoing and our ‘A’ rating from the Lown Institute reflects that.”

In addition, 12 hospitals each graded out as an A: Glen Cove Hospital, Huntington Hospital, Lenox Hill Hospital in Manhattan, Long Island Jewish Medical Center in New Hyde Park, Mather Hospital in Port Jefferson, Northern Westchester Hospital in Mount Kisco, North Shore University Hospital in Manhasset, Peconic Bay Medical Center in Riverhead, Phelps Hospital in Sleepy Hollow, Plainview Hospital, South Shore University Hospital in Bay Shore and Staten Island University Hospital.

Mather was rated No. 1 in New York State for patient outcomes while Northern Westchester was No. 1 for cost efficiency, according to the report. Several hospitals earned top 5 state ratings across six categories: Value of care, patient outcomes, clinical outcomes, patient safety, patient satisfaction and cost efficiency.

“The Lown Index highlights the need for hospitals to account for the health of the communities they serve without regard for race or their ability to pay,” said Peter Silver, MD, senior vice president, chief quality officer and associate chief medical officer, Northwell Health. “I’m proud to see how well Northwell hospitals have performed, but there’s always room to do more. Quality of care impacts so much of the patient experience that we monitor our quality metrics hourly.”

To see the Lown Institute Hospitals Index, go to: https://lowninstitute.org/projects/lown-institute-hospitals-index/.

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