The Town Of Smithtown will be rolling out a more user friendly website on June 24th, 2019. The planning process has been underway since December 2018, led by IT department director Ken Burke with creative support from PIO Nicole Garguilo. The new website, developed by civic plus, features a mobile-friendly capability, online permits & licenses, a community help center and a new blog feature which the town plans to use to notify the public on pressing topics such as road construction and conditions, new development and revitalization timelines. The site is a part of the administrations initiative to increase public awareness, transparency and make access to services from the touch of a screen.
“This is an exciting moment for the town. The modern website makes information much easier to access and it’s visually appeasing. The work that went into updating such an important platform, took six months of planning, preparing and information gathering. I want to commend the director of IT, Ken Burke and his team for a fantastic job…I am eager to use our new website and I hope the residents find it a refreshing and helpful resource.” – Supervisor Ed Wehrheim
The new website process included a public survey period where residents were encouraged to give input on what features they would like to see available to them. The survey helped to identify the areas of interest and the departments most populated by residents in addition to assemble suggestions for a more user-friendly website. The homepage now features a Citizen Help Center, featuring the most popular search requests. These items which include information on paying taxes online, youth services, town board meeting agendas, minutes & live streaming video are also featured as icons along the subpages throughout the entire website. A more comprehensive town calendar, news and announcements and a comprehensive social media guide is also featured on the homepage in a more visually appealing structure.